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RE: LXStorm: Let Your Ideas Be Heard!

admin — Wed, 27 Jan 2010 22:36:37 GMT

Sorry about that, the link was broken due to a software upgrade. Should be fixed now.

RE: LXStorm: Let Your Ideas Be Heard!

Hummingbird — Wed, 27 Jan 2010 19:00:54 GMT

Link is broken, new link: http://www.gtscommunity.com/portal/community/glass_software/lxstorm

RE: THE BASICS – How to Select the Best Business Management Software Application

Jas — Mon, 11 May 2009 23:23:38 GMT

Thanks for writing this - the "openness" question is something I see customers bamboozled with all the time. If only they had to look at some of these zillion-table databases, and realize that it can cost tens of thousands of dollars to write something that can extract all of their priceless data in a meaningful way - and if they don't, they're stuck with whatever proprietary or weird vendor-specific tools they can get from the company, and helpless to their support levels (or lack thereof) and depending upon them for training. I always ask "What industry-standard formats can it be exported in?" and if a company can't answer that question (unless they're the industry standard!) then they are SOL. This also ties into partnership wrt not reinventing the wheel.

Jas

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Author and Consultant

The SMB Software Blog

RE: Calling All Pilkington Customers

mikej — Wed, 11 Mar 2009 04:40:26 GMT

All - Thanks so much for the feedback. I'm glad to hear several of you would find value in making this happen. The more feedback you can provide to your Pilkington sales representative the better. I am confident we can overcome any fear or reluctance they may have. I really just need to have a conversation with them. I will continue my attempts to make contact. Any help you can provide will be greatly appreciated. Again, thanks!

RE: Calling All Pilkington Customers

mikej — Wed, 11 Mar 2009 04:29:05 GMT

Kelly - I will have one of our team members contact you to walk through eXpress eOrdering. Thanks!

RE: Calling All Pilkington Customers

mikej — Wed, 11 Mar 2009 04:27:05 GMT

Jennifer - I will work on Mygrant. Please encourage your Pilkington sales rep to speak with me and his or her management about enabling eOrdering from GTS software. Thanks for the feedback.

RE: Calling All Pilkington Customers

CapeGlass — Tue, 10 Mar 2009 18:58:12 GMT

YES PLEASE !!!!

We order from both and would love to not have to pick up the phone to order from Pilkington. (Mygrant also, please!)

We also have csv price files from both (they appear under the NAGS net price warning function in Glasspac) and it has saved us a ton of money to always know which supplier is cheaper for a part, but online ordering would be sweet. I know we could always type that into the Pilkington website, but why not just quick link from the glasspac screen that has the parts already.

Quick Ordering through Glasspac would be a huge timesaver for us as well as for Pilkington (I would think).

Their reluctance might be a fear that you would share price data with the PGW Auto Glass affiliate company.

RE: Calling All Pilkington Customers

nglongest — Tue, 10 Mar 2009 14:07:18 GMT

I have used this feature for a long time. It is a quick, easy way to check availability & pricing and place the actual order. I highly recommend using it. As for adding Pilkington, I have asked my sales rep and the warehouse manager on more than one occasion about the possibility and have always gotten the same answer.....No, because of the GTS / PGW connection. It is an inconvenience to log in to their website to shop and compare, so I hope they change their thinking soon.

RE: Calling All Pilkington Customers

allislandag@yahoo.com — Tue, 10 Mar 2009 13:23:53 GMT

I never knew that option really worked. I would love to be able to order my glass through GTS instead of having to back and forth to websites.

RE: Calling All Pilkington Customers

windowshop — Tue, 10 Mar 2009 12:30:32 GMT

Hi Mike,

We use Pilkington as a supplier as well as PPG. I would love to be able to order from both through GTS. While you are at it, we also order from Mygrant. Maybe they can be added also?

Thanks,

Jenn Vanasse

The Window Shop Inc