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The Name Game

Posted by GTS - Mike Jones Sep 29, 2008

Have you ever forgotten someone's name just as soon as you met them?

 

I recently listened to a speech on the book Remember Every Name Every Time: Corporate America's Memory Master Reveals His Secrets by Benjamin Levy. In the book Levy, a "memory trainer" known for wowing groups of 150 by reciting all of their names shortly after meeting them, describes two different procedures that can be used in any personal or professional setting.

 

The speech focused on the FACE approach, which teaches you to imprint correct names in the first place and then link them to specific faces. Not that I ever have a problem with this......but, I thought I would share the information I learned. (disclaimer: I have not read the book...just listened to the speech)

 

One of the goal's of the FACE approach is to say the name three times when you initially meet someone.

 

F = Focus When you are meeting new people you need to be fully present, in the moment. Truly appreciate why you are there and what this new person has to offer. Be more interested than interesting.

 

A = Ask When meeting someone new, repeat the name back to them in the form of a question. "Did you say your name was David?" or "What do you do for a living, David?"

 

C = Comment When you are talking to the person connect or categorize the name with someone you know or something that you appreciate. "Julie, my daughter's name is Julie." or "Woody, as in the best college football coach of all-time, Woody Hayes."

 

E = Employ During the discussion use the name at the beginning or at the end of a sentance. "It was very nice meeting you, Jack" or "You know Jack, this financial crisis is serious"

 

I have been testing this approach and it seems to be working fairly well for me.  The key will be practice, practice, practice.  

 

 

Amazon's Link to the book:

http://www.amazon.com/Remember-Every-Name-Time-Corporate/dp/0684873931/ref=sr_1_ 1?ie=UTF8&s=books&qid=1222709508&sr=8-1

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What a great week!

 

Thanks to everyone who came and joined us.  From the evaluations of the courses we can tell the attendees learned a ton.  In fact, I had a number of people who told me that their brains were full.  That is our goal - stuff your brain.

 

There are a few things I wanted to point out post-conference:

 

1) All attendees were given a USB thumb drive with the materials on it.  In addition, all the materials can be found on the Community Portal under the Client Conference community.  This is available to ALL CUSTOMERS, whether or not you attended the conference.

 

2) Notes were taken and posted in the Client Conference Blog.  For example, Wendy Miller took some fabulous notes on the "Retaining Top Talent" roundtable.  Definately something you will want to check out.  Thanks, Wendy!

 

3) Congratulations Jill Foxworth!  She was the lucky winner of the new Dell laptop.  She and many others worked hard to put together answers to a TON of questions from the conference.  They then created their own document in the Client Conference community and typed out their answers.  Thanks to all those who participated!

 

4) Pictures were taken throughout the conference.  Check'm out....

 

Now we look toward the next Client Conference.  As we move ahead and plan we will share the details with you as we have them.  We hope you will join us!

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